AT&T Phone Trade-in Program: Online Processing App

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Created: 08/18/12
Last Edited: 12/04/12
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Description
PROJECT DATE: 2012
IN-HOUSE: AT&T
Online tool to process unwanted wireless devices to receive credit. Devices then are recycled or refurbished so they do not end up in a landfill.
  • LEARN HOW IT WORKS
  • START A TRADE
  • IN-LINE CONTEXTUAL HELP — Tool Tips Rollover Reveal
  • SEARCH — Realtime Results as you Type
  • RESULTS — On Return or Selecting  Search Icon
  • SELECT DEVICE
  • MODAL — Answer Questions about Condition of Device (Hard stop until completed)
  • REVIEW APPRAISAL — Choose to Accept or Not
  • FINISH TRADE-IN
  • FORM VALIDATION
  • VERIFY INFORMATION — Select Payment Options
  • NEXT STEPS
  • HOW IT WORKS TAB
  • HELP TAB
  • TRADE-IN STATUS — Unauthenticated
  • FORM VALIDATION ERROR
  • TRADE-IN STATUS — Authenticated; Device Not Received
  • TRADE-IN STATUS — Authenticated; Device Received
  • TRADE-IN STATUS — Authenticated; Shipped
  • Appendix

    ADD SECOND DEVICE
  • DEVICE IN CART — New Device Search
  • TWO DEVICES IN CHECKOUT
  • EMAIL
  • WHY WE DO IT

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